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Legal

Terms of Service

Last updated: May 2026

1. Acceptance

By accessing or using Cossmic ("Service"), operated by Cossmic ("Company", "we", "us"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Cossmic is a cloud-based applicant tracking, recruiting, and onboarding platform for businesses in India. Features include job postings, candidate management, interview scheduling, offer management, and employee onboarding.

3. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate registration information.
  • You are responsible for all activity under your account.
  • You must not share access credentials with unauthorized parties.

4. Acceptable Use

You agree not to:

  • Use the Service for unlawful hiring discrimination.
  • Upload malicious files, viruses, or harmful code.
  • Attempt to access data of other organizations on the platform.
  • Reverse-engineer, decompile, or resell the Service.
  • Violate any applicable Indian laws including the IT Act 2000 and DPDP Act 2023.

5. Data Ownership

You retain ownership of all data you upload to Cossmic, including candidate data, job descriptions, and documents. You grant Cossmic a limited license to store and process this data solely to provide the Service.

6. Billing & Payment

  • Subscription fees are billed in advance on a monthly or annual basis in INR.
  • All payments processed via Razorpay. GST applicable per Indian tax law.
  • 14-day free trial — no credit card required. Upgrade to continue after trial ends.
  • Founding-team customers who join during early access have their plan pricing locked in for 3 years from their sign-up date.
  • Cancellations take effect at the end of the current billing period. No partial refunds.

7. Service Availability

We target 99.5% monthly uptime. Scheduled maintenance is performed during off-peak hours. We are not liable for downtime caused by third-party providers (Supabase, Vercel, Razorpay).

8. Limitation of Liability

To the maximum extent permitted by applicable law, Cossmic's total liability for any claim arising from use of the Service is limited to the fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Cancellation & Termination

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain full access until then. We reserve the right to suspend accounts that violate these Terms immediately and without notice. Upon termination, your data is retained for 90 days then permanently deleted.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from use of the Service will be resolved in accordance with Indian law. We are in the process of formal company incorporation; these Terms will be updated with registered entity details upon completion.

11. Contact

Cossmic
Email: support@cossmic.in